Frequently Asked Questions
SAVE 50% OFF RETAIL PRICE WHEN YOU JOIN OUR AUTOSHIP PROGRAM!
Save Money, Time, and Trouble!: Since each Nutronics Labs product is designed to be a 1 month supply when used as directed, you won’t have to worry about running out or remembering to reorder. Autoship is the method by which shipment of products to a consumer is done on a regular basis at certain intervals, which uses any form of automatic payment for transaction purposes.
Flexibility and Convenience: You’re free to revise your delivery schedule and shipping address at any time so you can get your products wherever you want, whenever you want.
Q: How Do I Join The Autoship Program?
A: To Join Our Autoship Program: Call (866) 689-1953 or choose the "Subscribe and Save" option on any Nutronics Labs product.
Q: When Does My 50% Discount Begin?
A: You will receive 50% OFF the retail price on all orders as long as you remain enrolled in the autoship program.
Q: Can I change my autoship date?
A: Yes, call customer service at (866) 689-1953.
Q: Can I change products on autoship?
A: Yes, call customer service at (866) 689-1953.
Q: How Do I Cancel My Autoship Enrollment?
A: You can cancel your Autoship Enrollment after you have completed your minimum 3 order commitment, and prior to the processing of your next order, by calling Customer Service at (866) 689-1953
Q: How Do I take IGF-1 Plus?
A: It is very important to follow these directions in order to achieve optimal results!
Spray: Shake well before use. Spray 2 times under the tongue, 3 times per day. Hold for 20 seconds before swallowing for best results. The active molecules are then released directly into your bloodstream. This is how Nutronics Labs’ sublingual spray delivery system is able to deliver enhanced bioavailability!
Dropper: Shake well before each use. With the 200,000 IGF-1 Plus Super Max take 14 drops under the tongue 3 times per day. Hold for 20 seconds before swallowing for best results. With the 100,000 IGF-1 Plus Maximum take 12 drops twice per day. Hold for 20 seconds before swallowing for best results. The active molecules are then released directly into your bloodstream. This is how Nutronics Labs’ sublingual spray delivery system is able to deliver enhanced bioavailability!
Q: How Long Does A Bottle Last?
A: Each Nutronics Labs product, if taken as directed, is designed to be a 1 month supply.
Q: When Can I Expect to See Results?
A: Depending on your current IGF-1 levels the product should help you experience benefits within 3-4 days. Individual results will vary.
Q: What Make Nutronics Labs Products Superior To Other Products?
A: Nutronics Labs has the World Wide Rights to the most Potent, All Natural Deer Antler Velvet/IGF-1 known to man. Nutronics Labs was the first manufacturer of Deer Antler Velvet/IGF-1 in the United States, and was the first company to introduce this product to the western world over 25 years ago. Don’t be fooled by false claims. They have done lab tests and compared their product to others on the market only to find that their competitors' IGF-1 levels can’t compare to their lowest formulation of 10,000ng. They have the lab tests on their competitors products to prove this statement. Nutronics Labs IGF-1 products are Totally Superior! We are the only company in the world that can legitimately offer different strengths ranging from 10,000ng – 300,000ng of IGF-1, IGF-2 & other growth factors. Nutronics Labs stands by their products 100% with a money back guarantee.
Q: What Is The Difference Between Deer Antler Extract & Deer Antler Powders?
A: Deer Antler Powder only offers minimum relief for minor cases of arthritis, while Nutronics Labs Deer Antler Extract is effective and can help provide relief in both mild and severe arthritic conditions along with other medicinal benefits.
All Deer Antler Powder contains minimal amounts of IGF-1, but not enough to have any noticeable health benefits.
Deer Antler Powder allows just 15%-20% absorption by the time it is broken down in the digestive system, while Deer Antler Extract that is formulated into Nutronics Labs IGF-1 Products allow for enhanced bioavailability through their proprietary sublingual spray delivery system.
It is a fact that Deer Antler Extracts are far more superior and effective than Deer Antler Powders. Don’t be fooled by cheaper versions of Deer Antler products such as Deer Antler Powders or pills that provide little if any benefits.
Q: What About Companies Who Claim To Be Certified Drug Free For Athletes?
A: Don’t be fooled by fake certifications by “so called” banned substance control groups that are not regulated by any government organizations. There is only one organization, (World Anti Doping Association) that can certify a supplement for use in sports. Some sports have their own governing bodies. Anyone can create a “so called” certification. If you are are involved in any type of organized sports that has a banned substance list, please check with WADA or your organization first before taking any supplement.
Q: Why Do I See So Many Other Companies That Say They Have High Milligrams of Deer Antler Velvet?
A: Keep in mind that there a lot of companies out there proclaiming to have high milligrams of Deer Antler Velvet in their product, but it is NOT the milligrams of Deer Antler Velvet that makes the difference. It is the content of IGF-1 in the Deer Antler Velvet that helps you experience the Health Benefits and also allows you to achieve your Maximum Potential. Other companies can claim to have high milligrams of Deer Antler Velvet with absolutely little to no IGF-1 content in their product. Nutronics Labs prides themselves in being the only company in the world that has the highest content of IGF-1, IGF-2 and other growth factors in their products. Nutronics Labs Ultra contains 10,000ng of IGF-1, IGF-2, & other growth factors (No other company in the world has even come close to the 10,000ng of IGF-1, IGF-2 & other growth factors formula). So again, it is not the milligrams of Deer Antler Velvet in the product, it’s the content of IGF-1, IGF-2 and other Growth Factors in Deer Antler Velvet that makes the difference and helps you achieve the Health Benefits. It helps you to be all you can be without the use of steroids.
When buying a product from a company that claims to have high milligram content of Deer Antler Velvet, you may want to ask them for a Certificate of Analysis (COA) of how much IGF-1 is actually contained in their product.
Q: Why Do Other Companies Add So Many Other Compounds To Their Products Such as Niacin, etc.?
A: Beware of companies that add these “Filler Compounds” such as Niacin, L-Arginine, Tribulus Terrestris, etc. These compounds are most often added to give you a flushing sensation to make you think that the product is working, because they have an inferior grade of Deer Antler Velvet. Nutronics Labs uses only the Purest and Strongest Deer Antler Velvet in the World.
Q: What If I am Using Other Medications?
A: It is recommended that you consult your physician if you are using other medications for health reasons.
Q: Do I Need To Refrigerate My Bottle of IGF-1 Plus™?
A: No, but please do not expose the product to extreme heat as it may destroy the product.
Q: How Do I Place An Order Online?
A: You can shop conveniently and securely online. Simply go to the order now page where you can select amongst the Nutronics Labs Product line. You will be able to add the products and amounts to your shopping cart, and when you are ready to check out, simply click the checkout button.
Q: What Payment Methods Do You Accept?
A: For Online orders we accept Visa, Master Card, Discover, and Paypal and American Express. All orders are processed through a secure 256-bit encrypted order page. Unfortunately, we do not accept Paypal as a form of payment for autoship.
Q: Is This Site Secure?
A: Yes, every transaction is guaranteed to be safe and secure. You will not be held responsible for unauthorized charges made to your credit card while shopping on this site. We use an SSL 256-bit encrypted order form. Your credit card information is directed directly to the banking network for authorization.
Your IP address is automatically logged as a security method in case of any identity theft.
Q: Sales and Special Promotions
A: Prices and special promotions are subject to change without notice. This policy does not apply to current active Autoship enrollments.
Q: Do You Accept International Orders?
A: Yes, we ship internationally.
Q: Do You Ship To P.O. Boxes, etc?
A: Yes, we ship to P.O. Boxes, AFO, etc.
Q: When Will My Order Arrive?
A: Please allow 1-2 business days for your order to be processed. This allows proper time to ensure your payment was processed properly. Most orders will arrive 7-10 business days once it has been processed depending on the shipping option you choose.
Q: Who Will Deliver My Package?
A: All orders are shipped through USPS Delivery.
Q: What If My Product Was Damaged?
A: If your order arrives damaged, please contact us.
Q: How Can I Check On My Order Status?
A: To view your order status, click on the following link to login and enter your username and password that you created at the time of purchase. If you forgot your password, use the ‘forgot password’ link to have it emailed to the email address you ordered with.
Returns & Refunds
Health Direct proudly offers an industry leading, 30 Day Money Back Guarantee. Our 30 Day Money Back Guarantee only applies to product purchased at full retail price (not Autoship enrollments) and does not include shipping and handling.
Autoship cancellations can only be done by calling our customer service number and speaking to a representative 48 hours prior to your next shipment. Once a credit card has been charged for an Autoship order, a refund cannot be issued. Since the FDA classifies our product as a food supplement, we cannot accept returns.
Q: What Are Your Website Terms of Service?
A: By accessing the Health Direct website (the “Site”), you are indicating your acknowledgement and acceptance of these Terms of Service.